Get all the answers to the most frequently asked questions below or call us at (307) 864-3771.
FAQs
When are you open?
We are open year-round 9 a.m. – 9 p.m.
Do you rent towels, swim suits, innertubes?
Yes, we do.
Is the Outside Pool open during the winter?
Yes, the outside pool is open during the winter.
Do you sell swim suits?
Yes, we do. Please check our Gift Shop page for more information.
What is the pool temperature?
Both the indoor and outdoor pools are heated by warm water from the Big Spring. The inside pool is 94 – 98°F (34 – 37°C). The outdoor pool is 90 – 94°F (32 – 34°C). The hot pools 104°F (40°C) water and air jets give a soothing massage.
When does the ``Super Star 500`` slide open?
The Super Star 500 is open Memorial Day through Labor Day. (11 am to 6 pm weekends and 11 am to 5 pm week days.) Pool hours are 9 am – 9 pm.
How long is the ``Super Star 500`` slide?
The “Super Star 500” is one of the world’s longest water slides, gushing over 2,400 gallons per minute down a flume that measures over 500 feet.
Do you have RV and Bus Parking?
Yes, 50 yards to the east side of Star Plunge on Buffalo Street.
Are you open during Christmas?
Christmas Eve: 9 a.m.-7 p.m. Christmas Day: 11 a.m.-7 p.m.
Are you located in the State Park?
Yes, we are located in the Hot Springs State Park.